1. About Orders, Stock, and Payment.

How do I place an order ?
To place an order, simply contact us via WhatsApp at +62 853-2053-1546, and our team will guide you through the process.

Can I confirm the product before making the payment?
Absolutely! We encourage you to confirm the product’s availability and details with our team on WhatsApp before proceeding with payment.

What is the difference between Pre-order and ready stock products?
Pre-order products are items that are currently out of stock but can be reserved for you in advance, while ready stock products are available for immediate purchase.

How can I identify which products are available for Pre-order or ready stock?
Our team will provide you with the availability status of each product when you inquire via WhatsApp.

What are the accepted payment methods?
We only accept payment through Bank Central Asia (BCA) with the account number 12345678, under the name “Tie.”

Can I cancel or modify my order after making the payment?
We encourage customers to carefully review their order details before making payment as we may not be able to accommodate changes or cancellations once the payment is processed.

2. About Delivery

Do you offer international shipping?
Yes, we are delighted to provide international shipping, allowing customers from around the world to enjoy our products.

How can I check the shipping cost for my international order?
To determine the shipping cost for international orders, kindly contact our team via WhatsApp at +62 853-2053-1546, and we will assist you promptly.

For local shipping, can I choose my preferred courier service?
Certainly! We offer flexibility for local shipping, where you can request your preferred courier service to deliver your order.